Terms of Service

These Terms of Service govern your access to and use of Systrix, including our public website, signup pages, software application, dashboards, tools, communications, and related services. By creating an account, using the platform, or accessing our services, you agree to these Terms.

If you are using Systrix on behalf of a company or organization, you represent that you have authority to accept these Terms on behalf of that company or organization.

1. About Systrix

Systrix is a software platform designed to help project, field, service, operations, and coordination teams manage work, communication, schedules, documents, RFIs, tasks, alerts, dashboards, and collaboration with internal and external users.

2. Accounts and Access

To use certain Systrix services, you may need to create an account. You agree to provide accurate information and keep your account credentials secure.

• You are responsible for activity that occurs under your account.
• You must not share login credentials with unauthorized users.
• You must notify Systrix if you believe your account has been compromised.
• Company administrators are responsible for managing user access within their organization.

3. Company Workspaces and Users

Systrix may allow companies to create workspaces, invite users, assign roles, manage permissions, invite outside collaborators, and organize project-related information. The company or account owner is responsible for the users, content, permissions, and workflows created within its workspace.

4. Acceptable Use

You agree not to misuse Systrix or use the platform for illegal, harmful, abusive, fraudulent, or unauthorized purposes.

• Do not attempt to access data you are not authorized to view.
• Do not interfere with the security or performance of the platform.
• Do not upload malicious code, harmful files, or unlawful content.
• Do not use Systrix to harass, threaten, spam, or impersonate others.
• Do not reverse engineer, copy, resell, or exploit the platform without permission.

5. User Content and Customer Data

You may upload, submit, create, or store information in Systrix, including project information, documents, tasks, messages, RFIs, schedules, notes, contacts, and other business records.

You retain ownership of your content. By using Systrix, you grant us the limited rights needed to host, process, transmit, display, secure, back up, and operate your content as necessary to provide the service.

You are responsible for ensuring that your content is accurate, lawful, and appropriate for use within the platform.

6. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using Systrix, you agree that we may process information as described in that policy.

View the Privacy Policy here: privacy.html .

7. Subscriptions, Billing, and Payment

Systrix may offer paid subscriptions. Current public pricing may include a monthly base subscription plus a per-user monthly charge. Pricing, billing terms, trials, renewals, and cancellation details may be explained during checkout or in a separate billing policy.

You agree to pay all fees associated with your selected plan. If payment processing is enabled, payments may be processed by third-party payment providers such as Stripe.

View the Billing Policy here: billing-policy.html .

8. Trials and Promotions

Systrix may offer free trials, pilot periods, promotional pricing, or limited access periods. Trial access may be modified, limited, or ended at our discretion, subject to applicable law and any written agreement between you and Systrix.

9. External Users and Portal Access

Systrix may support limited-access portals for vendors, partners, customers, consultants, subcontractors, inspectors, or other outside collaborators. Company administrators are responsible for determining who should be invited and what access they should receive.

External users must only access information they are authorized to view and must not attempt to access broader internal company data.

10. Availability and Changes to the Service

We aim to provide reliable service, but we do not guarantee that Systrix will always be available, uninterrupted, error-free, or fully secure. We may update, improve, limit, suspend, or modify features as the product evolves.

11. Beta, MVP, and Early Access Features

Some Systrix features may be released as beta, MVP, pilot, preview, or early-access functionality. These features may change, break, be removed, or behave differently as we continue developing the platform.

12. Third-Party Services

Systrix may connect with or rely on third-party services, including hosting providers, authentication providers, payment processors, email tools, analytics tools, or storage systems. Your use of those services may also be subject to their own terms and policies.

13. Intellectual Property

Systrix, including its software, designs, workflows, brand, logos, website, interface, product names, and related materials, is owned by Systrix or its licensors. You may not copy, modify, distribute, sell, or create derivative works from Systrix without written permission.

14. Feedback

If you provide ideas, suggestions, feedback, or recommendations, you allow Systrix to use that feedback without restriction or compensation. This helps us improve the product.

15. Suspension or Termination

We may suspend or terminate access if we believe you violated these Terms, failed to pay required fees, created security risks, misused the platform, or used Systrix in a way that may harm us, our users, or the service.

You may stop using Systrix at any time. Cancellation and billing effects are described in the Billing Policy or checkout terms.

16. Disclaimers

Systrix is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Systrix is a coordination and productivity tool. It is not a substitute for professional judgment, legal advice, compliance review, engineering review, safety review, contract administration, or project-specific professional services.

17. Limitation of Liability

To the fullest extent permitted by law, Systrix will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or project delays.

Our total liability for claims related to the service will be limited to the amount you paid to Systrix for the service during the period allowed by applicable law or the relevant written agreement.

18. Indemnification

You agree to defend, indemnify, and hold harmless Systrix from claims, damages, liabilities, losses, and expenses arising from your use of the service, your content, your violation of these Terms, or your violation of another person’s rights.

19. Changes to These Terms

We may update these Terms from time to time. If changes are material, we may provide notice through the website, app, email, or other reasonable method. Continued use of Systrix after changes become effective means you accept the updated Terms.

20. Contact

For questions about these Terms, contact Systrix at:

legal@systrixhq.com